1. What information do I need to sign up with NobelTalk?
2. Do I need to notify/cancel my current phone company to use NobelTalk?
3. Do I need international access in order to use this service?
4. Can I use NobelTalk from an unregistered phone number?
5. Can I place consecutive calls with NobelTalk without dialing the 1-800 number each time?
6. How do I use NobelTalk's Service?
7. How many phone numbers can I register with NobelTalk?
8. Is there a redial feature?
9. Are there any hidden charges, surcharges, connection fees or other additional fees?
10. Do I need to enter an authorization code (PIN) when placing a call from my cell phone?
11. How long after I sign up do I have to wait for the NobelTalk service to be activated?
12. Can my roommate and I use the same service?
13. How often do I get billed?
14. What is the due date for the bills?
15. Are the rates calling to cell phones and land-lines the same?
16. Do I receive only one bill for all of my registered phone numbers?
1. What information do I need to sign up with NobelTalk?
When you sign up with Nobeltalk we need the following informations:
- Name
- Address
- Social security number
- Phone number
- Contact number different than the phone number
- Email address
2. Do I need to notify/cancel my current phone company to use NobelTalk?
No. Because you use NobelTalk via a toll free access number, you do not need to notify your phone company of your choice to use NobelTalk, nor do you have to cancel your current long distance carrier. NobelTalk provides a separate service from your current phone plan.
3. Do I need international access in order to use this service?
No. You can use NobelTalk from any phone that allows you to dial a 1-800 number.
4. Can I use NobelTalk from an unregistered phone number?
Yes. Simply dial the 1-800 number, enter your authorization code (PIN), and when prompted, dial your destination number.
5. Can I place consecutive calls with NobelTalk without dialing the 1-800 number each time?
Yes. After your first call is completed, press # and a prompt will ask you to enter the next number you want to dial.
6. How do I use NobelTalk's Service?
If you are calling from a registered phone number: Dial 1-800-409-1300, enter your destination number.
If you are placing a call from an unregistered phone number (outside your home, hotel, friend's house, your work): Dial 1-800-409-1400, enter your authorization code (PIN), enter your destination number.
7. How many phone numbers can I register with NobelTalk?
You can register as many phone numbers you want, and you will receive one bill for all of them.
8. Is there a redial feature?
Yes we have redial feature. If the call didn't go through, you can press # 0 # and the last number you dialed will be redialed.
9. Are there any hidden charges, surcharges, connection fees or other additional fees?
No. There are no hidden surcharges, no connection fees or any other additional charges. With NobelTalk, you only pay your usage cost plus an 8% tax.
10. Do I need to enter an authorization code (PIN) when placing a call from my cell phone?
Some cell phones are not detected by the NobelTalk system and may require that you enter a PIN in order to make your phone call. Most cell phones, however, allow you to complete your call without entering a PIN, as long as the number is a registered number on your account.
11. How long after I sign up do I have to wait for the NobelTalk service to be activated?
The NobelTalk service will be activated within 24 hours of you signing up.
12. Can my roommate and I use the same service?
Yes. Unless you want to split the phone bill, you will need to use separate PIN numbers to avoid any confusion with your phone bills.
13. How often do I get billed?
You will receive a bill once a month. We bill you for your usage from the first of the month until the last day of the month.
14. What is the due date for the bills?
The due date for each bill is on the 17th of the following month.
15. Are the rates calling to cell phones and land-lines the same?
No. In most international countries, a surcharge is applied when calling to cellular phones. This additional charge results in rate increases. However, calls to domestic cell phones are the same rate as calls to land-lines.
16. Do I receive only one bill for all of my registered phone numbers?
Yes. With NobelTalk, you will receive only one bill for all of your registered phone numbers. |